Glossary

IT security, clearly explained.

The key terms around NIS2, cybersecurity and managed IT, short and without jargon.

Backup & Disaster Recovery
Regular, tested backups plus a plan to restore operations within a defined time after an outage or attack.
DORA
Digital Operational Resilience Act. EU regulation for digital operational resilience in the financial sector, including ICT risk management and third-party oversight.
DSGVO
The EU General Data Protection Regulation (GDPR). Governs the processing of personal data; violations can lead to substantial fines.
EDR
Endpoint Detection and Response. Monitors endpoints for suspicious behavior, detects attacks and enables a fast response right on the device.
ISO 27001
International standard for information security management systems (ISMS). It defines requirements to manage information security systematically.
Managed IT
The outsourced operation of IT by a provider: monitoring, maintenance, support and protection as an ongoing service.
MFA
Multi-factor authentication. Requires a second proof in addition to the password (e.g. app or token), stopping most account takeovers.
NIS2
EU directive on network and information security. It obliges affected companies to risk management, reporting duties and evidence; directors are personally liable.
Patch-Management
The controlled process of applying security updates to systems and software promptly and completely to close known gaps.
Phishing
An attempt to obtain credentials or smuggle in malware via faked messages. The most common entry point for attacks.
Ransomware
Malware that encrypts data and demands a ransom to release it. The most common existential cyber threat for small and mid-sized companies.
SIEM
Security Information and Event Management. Collects and correlates log and security data from many sources to surface attacks.
SOC
Security Operations Center. The team and technology that monitor an IT environment around the clock, detect threats and respond to incidents.
Vulnerability Management
The ongoing identification, assessment and remediation of vulnerabilities in the IT environment, prioritized by risk.
XDR
Extended Detection and Response. Extends EDR beyond endpoints to network, identity and cloud for joined-up detection.
Zero Trust
Security model following the principle of never trust, always verify. Every access is checked, regardless of whether it comes from the internal network.

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